FAQ’s

What kind of growing system is the AquaTree™?

 The AquaTree was designed to support bioponics, but has Tri-modal functionality: Bioponic, Hydroponic or mineral base, and Aquaponics. It can be run using any water-based grow method, but skill-level and crop type will determine what is right for you. Generally, most people start with the mineral-base method of growing since it is easiest and then move to bioponics. For the highly skilled grower, using a low nutrient demand crop, use aquaponics.

What is the difference between Bioponic, Mineral Base, and Aquaponics systems?

 Bioponics is a soilless form of gardening that uses 100% organic naturally occurring nutrients. Mineral Base is a soilless form of hydroponic gardening that uses refined minerals. Aquaponics is a soilless form of aquatic gardening that uses fish or other aquatic animals and supplements; natural and otherwise.

Why does Grow Local need me? How can I help?

Our mission is predicated on reaching local communities and teaching them how to Grow Local. Your support, feedback, and commitment helps us help you, your community, and others around the world. You can help by telling your family and friends, providing feedback for future innovations, and having fun with it! We’ll be there along the way providing growing resources, recipes, and other helpful hints.

What material is the AquaTree™ made of?

It is a non-leaching plastic that is actually approved to be used inside the human body.

Do you package your products responsibly?

Yes, we try to minimize packaging as much as possible and are committed to improving the environmental impact of our packaging while maintaining functionality and value. Where applicable, all packaging is dated and labeled according to USDA regulations and for tracing and tracking purposes.

Our seed packet envelopes are printed using soy-based inks on 70% post-consumer waste content paper.

All of our packaging is subject to random spot checks throughout the fulfillment process. The quality control checks look for specified weights being met, condition of items, along with folding edges being sealed properly, and a general overall check to be sure packaging is suitable for shipment to you. Records of all quality control checks are kept for and archived for traceability.

How long will the product last?

This depends on how well you take care of it and the environmental conditions the unit is subject to but we have a unit that has been running for nearly 5 years now. This said, the pump life is rated at “20000” hours. The lighting system is rated at 25000 hours.

Is there a warranty included? How long is it?

We provide a 1 Year warranty, but you must register your product to activate your warranty.

Will you ship to my country?

We are currently only shipping to the U.S. until after our Kick Starter campaign is funded.

Do you have any plans for app-based controls or further automation?

 Yes! We have a product roadmap that we are constantly adding features to and welcome your input as we plan to continually evolve our products.

How much will electricity cost?

 The AquaTree™ utilizes a highly efficient pump and light design. Run 24/7 at the national average for electricity cost (.12/kwh), it will cost around $2 per month.

How often should you clean the AquaTree™ and how do you do it?

 We recommend cleaning when you think it is dirty. It’s easy to take the entire assembly apart and put it in the dishwasher. Each tray can be cleaned easily after each use. The filter needs to be cleaned when the water flow slows down. Use lukewarm water with the filter you don’t kill the good bacteria. No soap should be used on the other parts unless it’s very thoroughly rinsed off. The base, extension, and circulator spout should be cleaned 3 to 4 times a year, although it isn’t necessarily needed. Again, just take the pump out and put the parts in the dishwasher. Back to New! 

What is the Safe Seed Pledge?

 The Council for Responsible Genetic says the pledge is as follows: “Agriculture and seeds provide the basis upon which our lives depend. We must protect this foundation as a safe and genetically stable source for future generations. For the benefit of all farmers, gardeners and consumers who want an alternative, we pledge that we do not knowingly buy, sell or trade genetically engineered seeds or plants.

What seeds can I expect to receive?

 Our initial seed offering consists of:

Can the Mau Mats be reused?

No, they are one time use but you will find that they are incredibly inexpensive and nearly 100% compostable.

Does AquaTree™ require special lighting?

 The answer to this question depends on a few factors including what the light quality is like in the space that you plan to set up your AquaTree™. If you have low light quality and intensity, you may need to use the light provided with your AquaTree™ to help your plants grow. You will be able to confirm that you need to use the light if your plants are not growing quickly or they are spindly or have abnormally long stems and/or very few leaves. Another factor is the type of plants you are growing. Some plants require much more light than others.

Can AquaTree™ nutrient solution be used in soil?

 Absolutely! All of our nutrient blends contain the necessary elements for plant growth. Start with the formula ratios identified on the label for the specific plant or crop you are growing, and then adjust and experiment until you find the right formula for your specific need.

What nutrient solutions do you offer?

 We currently offer a proprietary two-part hydroponic concentrate specifically designed for the AquaTree™ that delivers everything your plants need for optimal growing. Our solutions are crafted from the finest ingredients to increase your yields and ease of use. We have other solutions that will be released as people become more familiar with our system including fully organic options.